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Combination of NET SatisFAXtion™ and Global Crossing Provides a Complete IP Fax Solution
TIGARD, Oregon – February 23, 2009 - FaxBack®, a leading provider of reliable VoIP fax server solutions for business, enterprise and carrier applications, today announced that Global Crossing has certified its SIP Trunking service to be interoperable with FaxBack’s NET SatisFAXtion VoIP (Fax-over-IP) fax server product line. FaxBack and Global Crossing’s combined support for the SIP T.38 IP fax standard is the major component of this successful relationship.
Combining NET SatisFAXtion with Global Crossing enables customers to cost effectively migrate to Fax-over-IP, gain flexible integration options, and eliminate the need to purchase and maintain premise based VoIP gateways or dedicated fax hardware.
Customers can connect NET SatisFAXtion to Global Crossing in the following ways:
FaxBack’s award-winning SIP T.38 based NET SatisFAXtion product line enables the ability to integrate fax with core business processes and applications including: email, document management and fax machines, making it easy for end-users to manage all faxing tasks from their desktop.
FaxBack’s complete fax-machine-to-fax-server integration extends all of the capabilities and benefits of the NET SatisFAXtion fax server to fax machines, by making the fax machine a client of the fax server. This enables fax images to be integrated into business and application workflows, including document management systems, enabling fax transmissions to be archived, logged and tracked. This solution extends the usefulness of existing fax machine assets and facilitates regulatory compliance requirements like HIPAA, SOX, and corporate document governance.
FaxBack is working with several solution providers including Evan Gillman, a principal at Transit Broker, LLC, a leading telecommunications sales agency and a Global Crossing master agent. “The combined solution is a great deal for SMBs and the enterprise offering a simple usage-based billing model, worldwide availability, and reliable fax termination. Customers can use Global Crossing’s SIP Trunking service for fax only or they can leverage the extensive suite of services available across the network,” continues Evan Gillman.
“Customer demand is rapidly growing for fax-over-IP and one of the first questions our customers ask involves finding the right carrier to deliver the VoIP-fax solution,” said Quentin Dible, Vice President of Operations for FaxBack. “Global Crossing is a key partner for FaxBack, because they provide service plans that are targeted specifically to SMB and enterprise customers. Our combined offering is equal in reliability to TDM solutions, yet it provides the scalability and integration that the enterprise is demanding.”
About Global Crossing:
Global Crossing (NASDAQ: GLBC) is a leading global IP solutions provider with the world's first integrated global IP-based network. The company offers a full range of secure data, voice, and video products to approximately 40 percent of the Fortune 500, as well as to 700 carriers, mobile operators and ISPs. It delivers services to more than 690 cities in more than 60 countries and six continents around the globe. Please visit www.globalcrossing.com or blogs.globalcrossing.com for more information about Global Crossing.
About FaxBack:
With over 25 years in the fax industry, FaxBack is leading the charge in reliable VoIP fax solutions for both business and carrier applications. FaxBack’s innovative VoIP fax solutions are a result of the tight integration of its class-leading fax drivers and software technologies enabling comprehensive fax solutions for small business applications, mission-critical enterprise fax deployments, and high-demand, high-density carrier grade fax operations. FaxBack’s complete, cost effective and award-winning line of NET SatisFAXtion fax server products are flexible, easy-to-use and fully integrate with back-office business applications, IP-PBX’s, virtualized cloud topologies and more.