FaxBack® Enables Fax Machine Integration With Document Management Systems

FaxBack’s Fax Machine Integration Server Enables Enterprises to Capture & Automate Faxes to Enhance Productivity and Facilitate Regulatory Compliance

---

Miami, Florida - ITEXPO – February 2, 2009 – FaxBack®, the high-density VoIP fax leader for Enterprise, SMB and Carrier fax solutions, today announced the Fax Machine Integration Server, an easy-to-install plug-in that turns fax machines into clients of the NET SatisFAXtion VoIP fax server. Directly linking fax machines to the fax server enables businesses to track & archive fax images, and integrate fax into document workflows - which enhances productivity and facilitates regulatory compliance.

“Four-out-of-five people prefer using fax machines over scanners to send fax documents, because it’s simpler and more streamlined than scanning, importing and emailing documents,” said Brian Keep, Director of Marketing for FaxBack. “Furthermore, fax machines are often forgotten in the unified communications mix, because documents with signatures or handwritten notes are almost always sent using fax machines.”

For small and medium sized businesses, fax machines can be connected to the network via an ATA (Analog Terminal Adaptor), where the Fax Machine Integration Server software listens for fax traffic and immediately routes it to the NET SatisFAXtion Fax Server. For Enterprise customers with 4-24 fax machines, the Fax Machine Integration Server is a turnkey solution when embedded with AudioCodes’ Mediant 1000 VoIP gateway, which eliminates the need to deploy an ATA device at every fax machine.

The Fax Machine Integration Server enables companies to seamlessly integrate fax machines with document management systems and document management workflows. This, for example, enables companies to receive inbound faxes in their email inbox – and/or at a fax machine - and it also enables them to track and archive sent fax images via the fax server and document management system.

For organizations with fax machines located in branch and remote offices, the Fax Machine Integration Server reduces deployment complexity, management overhead, and redundant hardware costs by linking remote fax machines to a centralized fax server solution. With a five-to-one bandwidth reduction over SIP T.38, the Fax Machine Integration Server prevents network bog-down during heavy fax usage.

The Fax Machine Integration Server is available immediately. New and existing NET SatisFAXtion customers can obtain the Fax Machine Integration Server by contacting FaxBack at 503-597-5350 or www.faxback.com

“Nearly every business uses fax machines to transmit mission critical documents, and the ability to integrate and archive fax images with the VoIP fax server is always one of the first requests we get from customers and prospects,” adds Brian Keep. “The Fax Machine Integration Server solves the challenge of unmanaged analog fax machines, it ensures reliability that is equal to analog phone (PSTN/TDM) lines, and it lets businesses keep their existing fax machines by bringing them into the VoIP realm.”

About FaxBack:
With over 25 years in the fax industry, FaxBack is leading the charge in reliable VoIP fax solutions for both business and carrier applications. FaxBack’s innovative VoIP fax solutions are a result of the tight integration of its class-leading fax drivers and software technologies enabling comprehensive fax solutions for small business applications, mission-critical enterprise fax deployments, and high-demand, high-density carrier grade fax operations. FaxBack’s complete, cost effective and award-winning line of NET SatisFAXtion fax server products are flexible, easy-to-use and fully integrate with back-office business applications, IP-PBX’s, virtualized cloud topologies and more.