FaxBack Reports 33% Increase in 2003 Sales

Record Revenue Increases Ensures Company Well-Positioned for 2004

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TIGARD, Oregon. - January 21, 2004 - FaxBack® Inc., a leading provider of NET SatisFAXtion fax server software and fax-on-demand technology, today reported strong financial results for 2003. For the fourth quarter, the company posted a record 35% increase in sales over the previous fourth quarter of 2002. In addition the company enjoyed an overall 33% increase in sales from 2002.

"Our outstanding year was driven by strong global revenue our NET SatisFAXtion product line. The financial results speak for themselves. We couldn't be better positioned for 2004," said Art King, CEO of FaxBack, Inc. "The strength of our company, coupled with an exciting, upcoming release of new automated workflow tools sets the stage for even higher value for our customers and partners in 2004."

Leading organizations Choose FaxBack Applications
During the year, some of the organizations that purchased FaxBack’s industry leading applications included: Adobe, Alaska Airlines, Amico, Blue Cross Blue Shield, BMW, Brinks Inc., Boeing, Brookstreet Securities, Budget Truck, Cardinal Health, Chicago Police Department, Choice Hotels, City of Durham, Clarion, Coca-Cola, Commission of Public Health, Dana Corp, Deloitte & Touche, Department of Defense, Department of Homeland Securities, Dow Chemical, EDS, FBI, FDA, First American Title, First Federal Bank of California, Flagstar Bank, Florida Public Services Commission, Georgia Department of Education, GE, Hasson Company Realtors, Illinois Department of Revenue, IRS, Lacrosse Footwear, Lockheed Martin, Mass Mutual Insurance, Milgard Manufacturing, North Carolina Office of State Controller, Orange County Government, Pac-West, PPG Aerospace, Providence Health Plan, Radio Shack, Raytheon, Ricoh, Sherwin-Williams, Sysco, State of Virginia Department of Transportation,Texas Lottery Commission, United Risk Management, US Court of Appeals, USDA, Virginia Market News Service, and Wilco Inc.

About FaxBack:
With over 25 years in the fax industry, FaxBack is leading the charge in reliable VoIP fax solutions for both business and carrier applications. FaxBack’s innovative VoIP fax solutions are a result of the tight integration of its class-leading fax drivers and software technologies enabling comprehensive fax solutions for small business applications, mission-critical enterprise fax deployments, and high-demand, high-density carrier grade fax operations. FaxBack’s complete, cost effective and award-winning line of NET SatisFAXtion fax server products are flexible, easy-to-use and fully integrate with back-office business applications, IP-PBX’s, virtualized cloud topologies and more.