FaxBack | Support - Support Contracts

Is fax mission critical to your organization or business model? Find out how affordable peace of mind can be.

Contact your sales representative for more information.

Support Contact

To receive customer support, you must have a current support agreement.

Standard Support

Hours: Monday - Friday 6:30 a.m. - 5 p.m. (PST)
Phone: +1.503.597.5360
Email: support@faxback.com

Have your Server ID available. Please have access to the computer with the affected application. Indicate which client, server application or component is at issue. Provide a description of the problem, including any error message/codes.

24 x 7 Support

Phone: +1.503.597.5360

For around the clock, 24 x 7 support customers only. Enter your Server ID and a technical engineer will contact you within 30 minutes.

Trialware Support

Contact your sales representative to receive a trialware support pass or extension.

Phone: 503.597.5350
Email: info@faxback.com
Hours: Monday - Friday 7:00 a.m. - 4 p.m. (PST)

For More Information Contact FaxBack:
503.597.5350
info@faxback.com