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New Carrier Certification Program from FaxBack Addresses the Issues Required to Reliably Deliver VoIP-Fax Solutions

Comprehensive Testing Criteria and Extensive Carrier Participation Illustrates FaxBack’s Leadership in the Industry

TIGARD, Oregon and Los Angeles, California - September 16, 2008 - FaxBack®, the leading provider of high density VoIP-fax solutions, today announced at ITEXPO the FaxBack Carrier Certification Program - which is the most comprehensive testing program available, designed to ensure the reliability of VoIP-fax solutions. FaxBack also announced today that several dozen carriers are engaged in the program - making it the most widely adopted certification initiative for the VoIP-fax industry.

FaxBack’s certification process involves detailed testing of hardware, software, and carrier networks. FaxBack’s dedicated staff of engineers spend an extensive amount of time with each carrier, running test plans through every fax protocol, along every possible network route, through a range of load tolerances - to identify which combinations work, and which ones don’t. The program exposes every conceivable hole in a VoIP fax solution, and provides remedies to address issues, to provide carriers with the confidence they need to offer reliable VoIP-fax solutions to their enterprise and small business customers.

“FaxBack is the only vendor in the world that offers this level of testing, and this type of support to address the problems currently hindering VoIP-fax solutions,” said Mike Oliszewski, Co-founder and CTO for FaxBack. “Initially, 99-percent of the participating carriers failed some portion of our testing - and we’re dedicated to working with every one of them to provide alternatives that enhance the interoperability and reliability of their VoIP-fax solutions. It’s this combination of domain expertise, and commitment that makes FaxBack the undisputed leader in the VoIP-fax industry.”

FaxBack’s flagship product family is the NET SatisFAXtion VoIP fax server, which helps companies complete their business communication strategy beyond voice and data, by easily adding fax capability to IP environments. Whether organizations seek to eliminate fax machines, automate workflow environments and document management systems, or integrate fax with core business applications such as email, NET SatisFAXtion forms the cornerstone of a reliable and cost-effective solution.

Other requirements for a complete VoIP fax solution include a carrier connection that minimizes packet loss, and hardware compatibility with ATA devices and all of the various fax machines on the market today – which each feature different error correcting modes and timing requirements. FaxBack’s certification program helps carriers address all of the interoperability issues between hardware and software - to assure a reliable connection from point A to point B, for faxes of any size, traveling on any network.

“For small and mid-tier carriers, who lease their networks and route IP-traffic through different downstream providers, FaxBack provides extensive network testing to certify every network route – which in many cases, exceeds the level of testing that these carriers would do on their own,” ads Oliszewski. “For larger carriers, we offer a DS3-based, high density test bed that can test hundreds of ports of fax at the same time. Regardless of the size of the carrier, FaxBack is able to provide a level of testing that no one else in the industry is even capable of matching.”

To find out more information on FaxBack’s Carrier Certification program, contact your FaxBack sales representative. ITEXPO attendees can learn more about the Carrier Certification Program, and the NET SatisFAXtion solution, by visiting FaxBack in booth (#533) on the expo floor.

About FaxBack:
With over 25 years in the fax industry, FaxBack is leading the charge in reliable VoIP fax solutions for both business and carrier applications. FaxBack’s innovative VoIP fax solutions are a result of the tight integration of its class-leading fax drivers and software technologies enabling comprehensive fax solutions for small business applications, mission-critical enterprise fax deployments, and high-demand, high-density carrier grade fax operations. FaxBack’s complete, cost effective and award-winning line of NET SatisFAXtion fax server products are flexible, easy-to-use and fully integrate with back-office business applications, IP-PBX’s, virtualized cloud topologies and more.